Frequently Asked Questions
Everything you need to know about furnishing your home with Must Société.
What are your delivery options for large furniture items?
We offer white-glove delivery services which include bringing the item into your room of choice, assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
Unused accessories can be returned within 30 days. For furniture, we offer a 7-day satisfaction guarantee, though restocking fees may apply to items that are not in their original packaging.
Do you offer interior design consultations?
Yes, Must Société provides professional in-house design services to help you curate your space. You can book a consultation through our website or visit us in-store.
How can I track the status of my order?
Once your order has been processed, you will receive a tracking number via email. For large furniture deliveries, our logistics team will contact you directly to schedule a delivery window.
Are your products covered by a warranty?
Most of our furniture pieces come with a one-year manufacturer's warranty against structural defects. Extended protection plans are also available for purchase at checkout.
Do you offer financing for large purchases?
Yes, we partner with flexible payment providers to offer monthly installment plans, allowing you to enjoy your new furniture now and pay over time.